err-gapTEC B-EX4T2-GS II

Toshiba TEC B-EX4T2-GS II Error ERR-GAP Fix

The Toshiba TEC B-EX4T2-GS II error ERR-GAP occurs when the media sensor fails to identify the gap between label stocks. Proper sensor positioning is vital to ensure label printer output accuracy.

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Common causes

  • 1Glue buildup
  • 2Incorrect media type
  • 3Bad calibration
  • 4Sensor failure

Solutions

Diagnóstico rápido

If the printer stops after every label, the media sensor is not seeing the gap.

Solución paso a paso

  1. Clean: Remove debris from sensor.
  2. Adjust: Align sensor with the gap.
  3. Calibrate: Run the auto-calibration feature.

Prevención y mantenimiento

Regular sensor cleaning with isopropyl alcohol prevents adhesive buildup.

Cuándo llamar a un técnico

If the sensor light fails to blink during calibration.

Ficha técnica del equipo

  • Technology: Thermal Transfer
  • Consumibles: B-EX Series ribbon
  • Support