err-39PM43

Error 39 Honeywell PM43: RFID Label Failure

The Honeywell PM43 error 39 occurs during RFID encoding, signaling a failure to detect or write to the inlay. This is unique to RFID-enabled units. Why does my equipment show error 39? It is often caused by mispositioned labels, defective inlays, or incorrect antenna settings during the calibration phase.

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Common causes

  • 1Damaged inlay on the RFID label.
  • 2Miscalibrated RFID antenna position.
  • 3UHF label material incompatibility.
  • 4RFID module communication error.

Solutions

Quick Diagnosis

Error 39 stops the encoding process. If the printer prints the image but fails to program the chip, the issue is isolated to the RFID module or media compatibility.

Step-by-step Solution

  1. Verify Media: Ensure the RFID sensor is correctly aligned with the label chip.
  2. Calibrate: Run an autocalibration from the media menu to adjust label position.
  3. Test with different roll: Try another roll of RFID labels to rule out a defective batch.
  4. Clean: Clean the printhead and media sensor using 99% isopropyl alcohol.

Prevention and Maintenance

Clean sensors every roll change to ensure optimal detection. Use high-quality RFID labels compatible with UHF standards. Maintain correct ribbon tension at all times.

When to Call a Technician

If multiple rolls fail and calibration doesn't resolve the code, the internal RFID antenna or transceiver board may require replacement.

Technical Equipment Data

  • Technology: Industrial Thermal/RFID Printer
  • Speed/Performance: 300 mm/s
  • Connectivity: Ethernet, USB, Serial, Wi-Fi (optional)
  • Input Capacity: 213 mm roll diameter
  • Compatible Consumables: Honeywell PM Series Ribbons
  • Recommended Use: Logistics, Manufacturing, Distribution
  • Drivers / Official Firmware

Steps to follow

  1. 1

    Verify Media

    Ensure the RFID sensor is correctly aligned with the label chip.

  2. 2

    Calibrate

    Run an autocalibration from the media menu to adjust label position.

  3. 3

    Clean

    Clean the printhead and media sensor using 99% isopropyl alcohol.

Frequently asked questions

Error 39 is a calibration or RFID read error, indicating the unit cannot write data to the label chip.

It is critical for RFID functionality but does not affect basic thermal printing.

Standard thermal transfer ribbons for the Honeywell PM43. Ensure proper ribbon length and type.

Keep media sensors clean to prevent paper dust from interfering with readings.

Error 39 Honeywell PM43: RFID Label Failure | Vimazdev