err-106PX6i Plus II

Honeywell PX6i Plus II error 106: Drive Motor Fault

The Honeywell PX6i Plus II error 106 identifies an issue with the printer's drive motor system. When the motor fails to move the labels at the expected speed, the system triggers this error to prevent jams. Investigating why your Honeywell PX6i Plus II reports error 106 often leads to dirty platen rollers or an incorrectly loaded label roll. Maintaining the drive system is critical for consistent industrial printing.

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Common causes

  • 1Excessive friction from label adhesive buildup.
  • 2Wear and tear on the platen roller surface.
  • 3Mechanical failure within the motor drive gears.
  • 4Sensor blockage preventing speed detection.

Solutions

Diagnostic Steps

If the motor tries to turn but the label stack doesn't advance, the issue is almost always mechanical friction. Sticky platen rollers are a primary suspect for this type of error code.

Troubleshooting Steps

  1. Remove the label roll and confirm that the label supply holder turns freely.
  2. Clean the platen roller carefully to remove stuck adhesive bits that might be hindering movement.
  3. Verify the label path is free of obstructions.
  4. Perform a media calibration to re-synchronize the sensor data.

Prevention and Maintenance

Regular platen roller cleaning is mandatory in industrial settings. Use only adhesive-friendly cleaning solutions to protect the rubber. Regularly inspect the gear assembly for dust and grit that can impair performance.

When to Call a Technician

If the error 106 persists after ensuring the rollers are clean and the path is clear, there is likely internal damage to the motor or the gearbox, which requires professional hardware replacement.

Equipment Data Sheet

  • Technology: Industrial Thermal
  • Speed: 225 mm/s
  • Consumables: Industrial labels/ribbons
  • Interfaces: LAN, USB, Serial
  • Usage: Logistics and manufacturing
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Check Label Roll

    Ensure the label roll is properly seated and spins without any resistance.

  2. 2

    Clean Platen Roller

    Remove adhesive residue from the platen roller to ensure smooth label feeding.

  3. 3

    Calibrate Sensors

    Run the media calibration process via the printer's menu settings.

Frequently asked questions

It is a motor drive error, meaning the labels are not feeding correctly, usually because of mechanical friction or roller contamination.

Usually, cleaning the platen roller is enough to resolve the error. If not, the motor or gearbox might have mechanical wear.

Use Honeywell certified consumables to prevent friction issues and ensure stable motor load.

Implement a weekly cleaning schedule for the platen roller to remove adhesive residue before it causes feeding issues.