err-1025PM40 Plus

Honeywell PM40 Plus 1025 Error: Ribbon Fix

The Honeywell PM40 Plus error 1025 is an alert for a ribbon detection failure. This error occurs when the industrial printer cannot read the ribbon sensor or the ribbon tension is incorrect. If you wonder why does my Honeywell PM40 Plus show 1025 error, it is usually because the sensor needs cleaning or the ribbon is not properly positioned.

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Common causes

  • 1Ribbon sensor dirty or covered by dust.
  • 2Transfer ribbon incorrectly installed or loose.
  • 3Electronic fault of the ribbon motor.
  • 4Incorrect sensor type configuration in menu.

Solutions

Diagnostic

The error shows when attempting to send a print job. Check if the ribbon moves; if it is static, the motor or detection is likely jammed.

Troubleshooting steps

  1. Remove the ribbon and reinstall it verifying adjustment loops.
  2. Clean the ribbon sensor lens with a swab and alcohol.
  3. Adjust printhead pressure according to material thickness.
  4. Restart the device to allow auto-calibration of the sensors.

Prevention and maintenance

Clean the printhead and sensors every time you change a ribbon roll. Using genuine Honeywell ribbons ensures precise sensor detection.

When to call a technician

If the 1025 error remains after cleaning and recalibration, the ribbon sensor might be physically damaged and requires replacement.

Technical specifications

  • Technology: Thermal Transfer / Direct Thermal
  • Consumable: PM40 Plus industrial ribbon
  • Connectivity: USB, Ethernet, Serial
  • Usage: Heavy duty industrial
  • Official drivers / firmware

Steps to follow

  1. 1

    Ribbon inspection

    Verify the ribbon is correctly installed on the feed spindles.

  2. 2

    Calibration

    Access the settings menu to recalibrate the ribbon sensor.

  3. 3

    Verification

    Run a test print to confirm sensor reading.