err-1005PM4 Series

Honeywell PM4 Series error 1005: How to fix

The Honeywell PM4 Series error 1005 indicates a ribbon detection issue. The machine fails to register the presence or proper movement of the thermal ribbon required for printing.

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Common causes

  • 1Ribbon loaded incorrectly.
  • 2Contaminated ribbon sensor.
  • 3Loose spindle tension.
  • 4Incompatible core size.

Solutions

Quick Diagnosis

This error occurs if the ribbon is loaded backwards or if the core is loose, causing slip in the detection system.

Step-by-Step Solution

  1. Load: Verify ink-side orientation.
  2. Tension: Ensure no slack.
  3. Clean: Remove debris from the sensor area.
  4. Calibrate: Use the printer’s auto-calibration tool.

Prevention and Maintenance

Regular sensor cleaning prevents false alerts. Always keep spare ribbons in a cool, dry place.

When to Call a Technician

If cleaning the sensor doesn't work, contact support to test the component.

Technical Specifications

Steps to follow

  1. 1

    Ribbon Adjustment

    Reinstall the ribbon ensuring the dull side faces the label.

  2. 2

    Sensor Cleaning

    Clean the ribbon sensor with an alcohol-based wipe.

  3. 3

    Calibration

    Run the calibration command from the printer menu.

Frequently asked questions

The printer fails to detect ribbon movement correctly.

No, it is a common setup issue that is easily corrected.

Genuine wax or resin ribbons.

Check ribbon tension whenever you load a new roll.

Honeywell PM4 Series error 1005: How to fix | Vimazdev