Toshiba B-SX5T Plus error ERR-05: Quick Fix
The Toshiba B-SX5T Plus error ERR-05 is a common ribbon sensor alarm. If you are asking why does my Toshiba B-SX5T Plus show ERR-05, it is likely that the ribbon sensor is obstructed by dust or the ribbon tension is insufficient for this rugged industrial printer.
Common causes
- 1Dusty ribbon sensor.
- 2Slack in the ribbon.
- 3Broken ribbon.
- 4Faulty ribbon motor.
Solutions
Quick Diagnosis
The ERR-05 error occurs when the ribbon doesn't rotate as expected. Check the sensor area and the ribbon path.Step-by-step Solution
- Verify: Ensure the ribbon is properly wound.
- Clean: Blow out the sensor area.
- Tighten: Remove any slack in the ribbon.
- Calibrate: Run the sensor calibration routine.
Prevention and Maintenance
Regularly clean the internal components. High humidity can cause ribbons to slack, triggering the sensor.When to call a technician
If calibration fails repeatedly, the internal ribbon motor or the sensor board may be broken.Technical Data
- Technology: Industrial Thermal Transfer
- Speed: 10 ips
- Connectivity: Serial, USB, Ethernet
- Consumable: SX series ribbons
- Recommended usage: Warehouse/Logistics
- Official Drivers/Firmware
Steps to follow
- 1
Check Ribbon
Ensure the ribbon is properly installed and not snapped.
- 2
Clean Sensor
Clean the ribbon sensor with compressed air or a dry swab.
- 3
Calibrate
Perform a sensor calibration via the printer menu.
Frequently asked questions
The ERR-05 means the printer isn't detecting ribbon motion, usually due to a dirty sensor or improper ribbon tension.
Yes, it halts all printing operations until the ribbon issue is resolved.
The B-SX5T Plus uses standard industrial thermal transfer ribbons.
Keep the print environment clean and ensure the ribbon is tight before starting print jobs.