err-05PB31

Honeywell PB31 error 05: Media sensor failure

The Honeywell PB31 error 05 indicates that the media sensor is not detecting the label gap correctly. This is often solved by cleaning the sensor path.

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Common causes

  • 1Dust
  • 2Misalignment

Solutions

Diagnóstico rápido

Check if the labels are aligned.

Solución paso a paso

  1. Open lid.
  2. Align media.
  3. Calibrate.

Prevención y mantenimiento

Keep the sensor path dust-free.

Cuándo llamar a un técnico

If sensor replacement is needed.

Ficha técnica del equipo

Frequently asked questions

Clean the sensor.

Yes, printing is blocked.

Use quality labels.

Regular cleaning.