err-025pm45-ii

Honeywell PM45 II error ERR-025: Media Sensor Troubleshooting

The Honeywell PM45 II error ERR-025 indicates a media detection issue that halts printing operations. This error is common when sensor lenses get dirty, triggering the question: why does my Honeywell PM45 II show error ERR-025? Corrective actions include cleaning and calibration.

1 views

Common causes

  • 1Dust on sensors
  • 2Misaligned labels
  • 3Incorrect sensor type configuration

Solutions

Diagnóstico rápido

ERR-025 appears when the printer cannot identify label gaps or black marks. Check the sensor path for debris.

Solución paso a paso

  1. Remove the label roll to inspect the sensor path.
  2. Clean the media sensor with 99% isopropyl alcohol.
  3. Reload the media correctly.
  4. Perform a 'Media Calibration' via the control panel.

Prevención y mantenimiento

Clean sensors periodically. Use original ribbons to avoid dust buildup.

Cuándo llamar a un técnico

If sensor calibration fails multiple times, the sensor module might be malfunctioning.

Ficha técnica del equipo

  • Technology: Thermal Transfer / Direct Thermal
  • Connectivity: Ethernet, USB, RS-232
  • Consumibles: PM Series Ribbons
  • Official support

Steps to follow

  1. 1

    Remove media

    Open the lid and remove label rolls.

  2. 2

    Clean

    Wipe the sensor with alcohol.

  3. 3

    Calibrate

    Run calibration on menu.

Frequently asked questions

Usually caused by dirty sensors or media misalignment.

It is a minor configuration/dirt error, usually solvable by the user.

Use PM Series original thermal transfer ribbons.

Clean them whenever you change a label roll.

Honeywell PM45 II error ERR-025: Media Sensor Troubleshooting | Vimazdev