err-02SELPHY CP1300

Canon SELPHY CP1300 error 02: Ribbon failure

The Canon SELPHY CP1300 error 02 is a common technical warning regarding the ink ribbon cassette. It occurs when the printer fails to register the ink ribbon properly, typically due to slack in the film. This error is easily addressed by manual adjustment and ensures your photo printer remains operational. Understanding this issue helps prolong the life of your ink consumables.

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Common causes

  • 1Loose ink ribbon preventing proper rotation.
  • 2Improperly seated ink cassette preventing sensor contact.
  • 3Damaged film spools due to poor storage conditions.
  • 4End-of-life ribbon cartridge needing replacement.

Solutions

Diagnóstico rápido

The error 02 is signaled by an alert icon on the LCD screen. Users often search why is my Canon SELPHY CP1300 showing error 02, and checking the tension of the ink ribbon is the primary diagnostic step.

Solución paso a paso

  1. Open the ink compartment on the right side.
  2. Remove the ink cassette by pressing the release tab.
  3. Tighten the ribbon by manually turning the spool wheel.
  4. Reinsert the cassette firmly until it clicks into place.

Prevención y mantenimiento

Always pre-tighten new ribbon cassettes before installation. Store ink sets in a cool, dry place to prevent film degradation or sticking.

Cuándo llamar a un técnico

If the error persists with multiple cassettes, the internal gear mechanism may be damaged, which requires professional inspection.

Ficha técnica del equipo

  • Technology: Dye-sublimation
  • Print speed: 47 seconds per postcard print
  • Connectivity: Wi-Fi, USB, AirPrint
  • Input capacity: 18 sheets
  • Consumibles: KP-36IP, KP-108IN series
  • Usage: Home photo printing
  • Drivers / firmware official

Steps to follow

  1. 1

    Open ink compartment

    Slide the ink cassette cover on the right side of the printer.

  2. 2

    Remove cassette

    Press the release lever and pull out the ink ribbon cassette.

  3. 3

    Tighten ribbon

    Rotate the spool on the cassette to remove slack before reinstalling.

  4. 4

    Reinstall

    Insert the cassette until it clicks and close the cover.

Frequently asked questions

Error 02 indicates that the printer cannot detect or move the ink ribbon cassette, usually because it is loose or not fully inserted.

Not necessarily. Often, simply removing the cassette, tightening the ribbon, and reinserting it solves the issue.

This unit uses Canon KP series supply kits, which include both photo paper and the ink ribbon cassette.

Always ensure the ink ribbon is tight by turning the spool on the cassette before installing it.