Er-01HP Neverstop Laser 1001nw

Fixing Er-01 Error on HP Neverstop Laser 1001nw Printer

The Er-01 error code on the HP Neverstop Laser 1001nw identifies a physical obstruction in the paper feed path. This issue stops print tasks to protect mechanical components. Proper resolution is key to maintaining printer longevity.

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Common causes

  • 1Using low-quality or curled paper.
  • 2Dust buildup on feed rollers.
  • 3Overloading the input tray beyond capacity.

Solutions

Rear access door check

  1. Power off the printer.
  2. Open the rear access panel.
  3. Carefully pull out jammed paper with both hands.
  4. Close the panel and turn it back on.

Tray clearance

  1. Remove the paper input tray.
  2. Check for small debris or torn fragments.
  3. Ensure the tray guide is set to the correct paper size.

Steps to follow

  1. 1

    Power off

    Turn the printer off and unplug it from the wall outlet.

  2. 2

    Clear path

    Open all accessible doors and check the paper path with a flashlight.

  3. 3

    Reset

    Close all doors and reconnect power to restart the device.

Frequently asked questions

Avoid using sharp objects or metal tools, as these can damage the rollers. Always use your fingers.

Check for small paper scraps near the exit rollers. If it still persists, perform a factory reset.

Yes, using paper heavier than the recommended range can cause frequent jams and Er-01 errors.

Fixing Er-01 Error on HP Neverstop Laser 1001nw Printer | Vimazdev