Canon imageCLASS D570 error E602: Memory fix
The Canon imageCLASS D570 error E602 refers to a boot failure within the internal storage (Boot ROM/Flash Memory). This warning occurs when the control system fails to read the firmware or startup files. Why does my Canon imageCLASS D570 show error E602? It is usually triggered by unexpected power loss or corrupted system data.
Common causes
- 1Data corruption in flash memory due to power failure.
- 2Hardware defect in storage cells on the main logic board.
- 3Incomplete or interrupted firmware upgrade.
- 4Cache memory exhaustion during heavy processing.
Solutions
Diagnóstico rápido
The E602 stops the device immediately at startup. If you see the status light flickering and the panel is unresponsive, the internal memory has failed to initialize correctly.Solución paso a paso
- Extended power cycle: Switch off the printer, unplug the cord, and let it rest for 30 minutes to discharge internal power.
- Firmware update: If the control panel responds, check for a firmware update on the Canon support website.
- Factory reset: Access the service menu to perform a factory reset to clear any corrupted temporary files.
Prevención y mantenimiento
Never power off the printer while it is performing a firmware update or rendering large, complex documents. Always use a stable power supply and keep your firmware updated via Canon's official support channels to ensure system integrity.Cuándo llamar a un técnico
If a hard reset fails to clear the E602, the flash memory on the main logic board is likely hardware-defective. Board replacement by a professional technician is required to restore the unit's ability to boot.Ficha técnica del equipo
- Technology: Laser MFP
- Speed/Approximate yield: 28 ppm
- Connectivity: USB, Ethernet, Wi-Fi
- Paper capacity: 250 sheets
- Compatible consumable: Canon 137
- Recommended usage: SOHO environment
- Drivers / official firmware
Steps to follow
- 1
Extended power cycle
Switch off the printer, unplug the cord, and let it rest for 30 minutes to discharge internal power.
- 2
Firmware update
If the control panel responds, check for a firmware update on the Canon support website.
- 3
Factory reset
Access the service menu to perform a factory reset to clear any corrupted temporary files.
Frequently asked questions
Error E602 indicates a memory read error (Flash ROM), often caused by corrupted system files or corrupted print data.
Yes, as the error occurs during boot, any pending documents will be lost.
If a power cycle doesn't resolve it, the main logic board may have hardware memory sectors that are damaged, requiring board replacement.
Use a surge protector and never force-shutdown the machine while it is processing a large print job.