e5smart-tank-750

Error E5 HP Smart Tank 750: Paper Jam Fix

HP Smart Tank 750 error e5 signals a paper jam in the path. This usually happens due to misaligned paper or dirty feed rollers. Clearing the path restores operation.

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Common causes

  • 1Misaligned paper
  • 2Dirty rollers
  • 3Low weight paper
  • 4Adhesive debris

Solutions

Diagnóstico rápido

Error E5 occurs when the print path is blocked. Check the rear door for torn paper remnants.

Solución paso a paso

  1. Turn off the printer.
  2. Open rear access gate.
  3. Pull out jammed sheets carefully.
  4. Check rollers for adhesive or debris.

Prevención y mantenimiento

Use quality paper. Wipe rollers every two months with distilled water.

Cuándo llamar a un técnico

If the error repeats despite no paper, a sensor might be faulty.

Ficha técnica del equipo

Steps to follow

  1. 1

    Open rear door

    Release paper tension from the rear access.

  2. 2

    Remove paper

    Pull out jammed paper gently.

  3. 3

    Clean rollers

    Wipe rollers to remove dust.

Frequently asked questions

The E5 code indicates a paper jam detected within the print path.

It is a standard paper jam issue, not a mechanical failure.

Uses HP GT53 / GT52 ink bottles.

Ensure your paper is flat and the tray is not overfilled.