E5Smart Tank 515Has video

HP Smart Tank 515 Error E5: Scanner Failure Fix

The E5 error on the HP Smart Tank 515 indicates a failure within the scanner module, often preventing the printer from completing its startup cycle.

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Common causes

  • 1Scanner carriage obstruction
  • 2Firmware communication timeout

Solutions

Troubleshooting Steps

  1. Power Reset: Disconnect the power cord while the printer is on.
  2. Wait: Leave the device unplugged for at least one minute.
  3. Plug in: Connect the power cord directly to a wall outlet and power on.

Steps to follow

  1. 1

    Power Cycle

    Unplug the printer and wait 60 seconds to reset the scanner sensor.

Videos

Frequently asked questions

It is often a software glitch, but persistent E5 errors may indicate a faulty motor.

HP Smart Tank 515 Error E5: Scanner Failure Fix | Vimazdev