E5HP DeskJet 2720
HP DeskJet 2720 Error E5: Scanner Failure
The E5 error on the HP DeskJet 2720 suggests a fault within the scanner unit, often preventing it from initializing properly.
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Common causes
- 1Scanner initialization failure
- 2Internal communication error
Solutions
- Perform a hard reset: disconnect power for 60 seconds. 2. Verify the scanner bed is clean and clear of obstructions.
Steps to follow
- 1
Hard reset
Unplug the power cable from the back of the printer while it is on.
Frequently asked questions
It may indicate a hardware failure that requires service.