e5-01ScanSnap S301

Fujitsu ScanSnap S301 Error E5-01: Fix

The Fujitsu ScanSnap S301 error E5-01 typically points to a feed path malfunction, indicating that the scanner cannot move the document properly through the tray. This is often solved by cleaning the internal intake rollers. Learn how to fix the Fujitsu ScanSnap S301 error E5-01 with our maintenance steps.

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Common causes

  • 1Dirty rollers.
  • 2Paper jam inside path.
  • 3Sensor failure.
  • 4Overloaded tray.

Solutions

Diagnóstico rápido

If the document stops immediately after entering the feed path, this error appears.

Solución paso a paso

  1. Clear the paper path.
  2. Clean intake rollers.
  3. Reset the scanner power.

Prevención y mantenimiento

Regularly clean rollers with non-abrasive cleaner.

Cuándo llamar a un técnico

If the feed motor is unresponsive, contact Fujitsu.

Ficha técnica del equipo

  • Technology: Desktop Scanner.
  • Performance: Compact ADF.
  • Connectivity: USB.
  • Consumible compatible: S301 Roller Kit.
  • Support

Steps to follow

  1. 1

    Reset

    Power off.

  2. 2

    Clean

    Wipe rollers.

Frequently asked questions

Clean rollers with lint-free cloth.

No, just maintenance.

Replacement roller kit.

Monthly roller cleaning.

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