e4Smart Tank 7602

Fix HP Smart Tank 7602 E4 error: Paper jam guide

The HP Smart Tank 7602 E4 error is a standard paper jam notification. It occurs when a sheet stalls or when the pick rollers fail to advance the media. Understanding what is the E4 error on HP Smart Tank 7602 allows you to clear the obstruction and avoid further mechanical strain on the feed assembly.

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Common causes

  • 1Misaligned paper in the input tray.
  • 2Use of unsupported thick paper media.
  • 3Dust and debris on the feed rollers.
  • 4Torn paper pieces left in the printer after a partial jam.

Solutions

Diagnóstico rápido

The E4 code is usually paired with a flashing resume light. Always check the rear paper path first, as many jams are hidden behind the rear access door.

Solución paso a paso

  1. Empty Tray: Remove the paper stack.
  2. Rear Access: Open the back door to see the obstruction.
  3. Extraction: Pull the paper carefully with both hands.
  4. Check for scraps: Ensure no tiny bits remain.
  5. Restart: Press the Resume button to clear the fault.

Prevención y mantenimiento

Fan the paper before loading. Clean the rubber rollers quarterly with distilled water on a lint-free cloth to maintain grip and prevent slippage.

Cuándo llamar a un técnico

If the rollers grind without moving the paper, or if the error recurs even without any paper present, the sensor or feed motor might need replacement.

Ficha técnica del equipo

  • Technology: Continuous Ink
  • Paper Handling: 150-sheet tray
  • Media types: Bond, glossy, envelopes
  • Connectivity: Wi-Fi Direct
  • Compatible Consumables: GT53 Ink
  • Recommended Use: High-volume printing
  • Drivers / firmware official

Steps to follow

  1. 1

    Clear tray

    Empty the input tray to inspect the paper path.

  2. 2

    Open rear door

    Check the rear access panel for any trapped paper.

  3. 3

    Gently pull

    Remove the paper by pulling steadily in the feed direction.

Frequently asked questions

The E4 code warns that a paper jam exists or the pick rollers cannot feed the paper properly.

Yes, just avoid using sharp tools that could scratch the rubber rollers.

Avoid overly thick, textured, or damp paper that can easily jam the path.

Fan the paper stack before loading and ensure the tray is not overloaded.

Fix HP Smart Tank 7602 E4 error: Paper jam guide | Vimazdev