E4HP DeskJet 3755

Fix HP DeskJet 3755 Error E4: Paper Jam Solutions

Error code E4 on the HP DeskJet 3755 signals a paper jam, where the printer sensor detects that a sheet is stuck along the feed path. This can be caused by improper paper alignment, overloaded trays, or dusty feed rollers. The solution requires clearing the paper path thoroughly and resetting the printer's feed cycle.

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Common causes

  • 1Misaligned paper: The paper stack is not pushed against the side guides.
  • 2Roller debris: Accumulated paper lint prevents proper grip on the sheet.
  • 3High humidity: Paper absorbs moisture and swells, increasing the chance of jamming.
  • 4Partial remnants: Small scraps from a previous jam block the path sensor.

Solutions

Diagnóstico rápido

The E4 error flashes on the display panel when a sheet fails to pass through the rollers. Listen for persistent motor sounds or clicking; this confirms the printer is trying to move an object that is stuck.

Solución paso a paso

  1. Press the Cancel button on the printer control panel to stop any ongoing print jobs.
  2. Remove all paper from the input tray to make inspection easier.
  3. Pull the jammed paper gently and steadily from the input area with both hands to avoid tearing.
  4. Check the rear clean-out door to ensure no small pieces of paper remain lodged in the rollers.
  5. Restart the printer to reset the internal sensors after clearing the obstruction.

Prevención y mantenimiento

  • Align the paper guides tightly against the stack of paper in the input tray.
  • Limit your paper load to the recommended capacity for the DeskJet 3700 series.
  • Keep the paper storage area dry, as moisture causes paper to curl and jam inside the printer mechanism.

Cuándo llamar a un técnico

If you have cleared all visible paper and the E4 error continues to display, the paper sensor may be dirty or faulty. If standard cleaning does not help, professional service is required.

Ficha técnica del equipo

  • Technology: Thermal Inkjet
  • Resolution: Up to 4800 x 1200 optimized dpi
  • Connectivity: Wi-Fi Direct and HP ePrint
  • Supported media: A4, B5, A6, DL envelope
  • Compatible consumables: HP 65 / HP 65XL series ink cartridges
  • Duty cycle: Up to 1,000 pages per month
  • Official drivers / firmware

Steps to follow

  1. 1

    Abort job

    Use the Cancel button to stop the feeding process.

  2. 2

    Paper removal

    Slowly pull the paper out of the feed tray.

  3. 3

    Path inspection

    Check the paper path for tiny bits of stuck paper using a flashlight.

  4. 4

    Power cycle

    Cycle the power to allow the sensors to reset.

Frequently asked questions

Yes, pulling too fast is the most common cause of leaving stuck scraps inside. Pull steadily and gently.

Frequent jamming is a sign that your rollers are worn out or that your paper source is not compatible with the device.

This printer uses the HP 65 cartridge family. Use genuine HP ink to maintain print head health and prevent clogs.

Ensure you are using standard office paper, not overloading the tray, and keeping your printer in a dry environment.

Fix HP DeskJet 3755 Error E4: Paper Jam Solutions | Vimazdev