Canon imageFORMULA DR-S150 error E4-00: Solution
The Canon imageFORMULA DR-S150 error E4-00 is an ADF tray malfunction warning. It happens when sensors detect the feed mechanism cannot reach its start position or an obstacle blocks documents. It's a common failure when scanning pages with unintended tape or staples.
Common causes
- 1Debris or paper scraps in ADF entrance.
- 2Dirty document presence sensors.
- 3Worn separation rollers.
- 4ADF positioning motor fault.
Solutions
Diagnostic Overview
E4-00 appears when starting a scan or during feeding. Check if the input tray moves freely or if paper scraps are stuck in the entrance path.Step-by-step Solution
- Power off and open ADF tray.
- Inspect for foreign objects.
- Clean presence sensors with a cotton swab.
- Check rollers for wear.
- Restart to trigger ADF recalibration.
Maintenance and Prevention
Use the official roller kit. Remove all staples and paper clips before scanning to protect internal sensors.When to call a technician
If the ADF does not move or make any sound upon boot, the lifting mechanism is likely faulty.Technical Specifications
- Technology: Document Scanner
- Speed: 45 ppm
- Connectivity: Wi-Fi, Ethernet, USB 3.2
- Capacity: 60 sheets
- Consumable: Roller and pad kit
- Usage: Enterprise
- Official Drivers / firmware
Steps to follow
- 1
Inspect tray
Open the ADF unit and look for paper scraps or labels sticking to the path.
- 2
Clean sensors
Wipe the document presence sensors with a clean cotton swab.
- 3
Reboot
Close the ADF and reboot the scanner to verify its initial position.
Frequently asked questions
This error means the scanner cannot detect the initial position of the ADF feed tray, likely due to an obstruction or sensor malfunction.
Ensure documents are well aligned before inserting and do not exceed the tray's maximum capacity.
If the error persists after cleaning the sensors, the ADF motor might require professional inspection.
The official separation and feed roller kit is required for consistent feeding precision.