E2005ScanSnap S1300i

Fujitsu ScanSnap S1300i Error E2005: Paper Jam Fix

The E2005 code on the Fujitsu ScanSnap S1300i indicates a paper jam or an entry sensor malfunction. This happens when a document is caught in the internal path or sensors are obscured. The fix involves clearing the obstruction and cleaning the feed rollers.

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Common causes

  • 1Debris or small objects obstructing the document feed path.
  • 2Accumulation of paper dust on the feed rollers reducing friction.
  • 3Worn-out rubber pads on the pick-up rollers.
  • 4Malfunctioning paper detection sensor due to accumulated residue.

Solutions

Diagnóstico rápido

The E2005 error occurs when the scanner motor detects abnormal resistance or a blocked sensor while feeding. Check for torn pieces of paper or debris in the document path that might trigger the error intermittently.

Solución paso a paso

  1. Open the top cover by lifting the side release lever carefully.
  2. Extract the jammed paper gently in the path of travel to avoid tearing the sheet.
  3. Clean the internal sensors with a dry, lint-free cloth to remove paper dust or toner residue.
  4. Close the cover securely, ensuring you hear a click, then restart the scan operation.

Prevención y mantenimiento

Never feed documents with staples, clips, or adhesive tape. Regularly clean the intake rollers using the official Fujitsu maintenance kit every 1,000 pages to maintain traction. Ensure documents do not exceed the recommended thickness.

Cuándo llamar a un técnico

If the error persists after cleaning the paper path and sensors, there is likely a permanent failure in the internal sensor assembly or the motor mechanism that requires expert servicing.

Ficha técnica del equipo

  • Technology: Contact Image Sensor (CIS)
  • Speed: 12 ppm (duplex)
  • Connectivity: USB
  • Feeding capacity: 10 sheets
  • Compatible consumable: Roller Kit PA03603-0001
  • Recommended use: Home and mobile office
  • Official drivers / firmware

Steps to follow

  1. 1

    Accessing the mechanism

    Open the scanner cover to view the internal document path.

  2. 2

    Clearing the path

    Remove the paper jam gently, ensuring no debris is left behind.

  3. 3

    Roller cleaning

    Wipe the rubber rollers with a lint-free cloth and isopropyl alcohol.

  4. 4

    Sensor check

    Ensure the entry sensors are free of dust or paper bits.

Frequently asked questions

No, forceful extraction can damage the rollers. Pull gently in the natural direction of paper feed.

Repeated jams can wear out internal components. Clearing them promptly keeps the scanner in good condition.

This model uses the Fujitsu Roller Kit (PA03603-0001).

Do not use household cleaners. Use only lint-free cloths and recommended isopropyl alcohol solution.