e2envy-6055e

HP ENVY 6055e Error E2: Paper Jam

HP ENVY 6055e error E2 indicates that a paper jam has occurred within the transport mechanism. The printer pauses to prevent tearing or hardware damage, requiring the user to physically clear the path. Resolving HP ENVY 6055e error E2 usually entails opening the rear door and removing the obstructed sheet.

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Common causes

1Overloaded tray: Causes multi-feed.
2Damaged paper: Creased sheets lead to jams.
3Dirty rollers: Poor traction causes slips.
4Foreign objects: Coins or staples blocking the path.

Solutions

Diagnóstico rápido

Error E2 occurs when internal paper sensors see a blockage; the paper is physically stuck, halting print operations.

Solución paso a paso

Remove the paper input tray.
Open the rear access panel.
Pull the jammed paper gently with both hands.
Check for small, hidden scraps.
Close panels and press the 'Resume' button.

Prevención y mantenimiento

Fan the paper stack before inserting it. Clean pick-up rollers occasionally with distilled water on a cloth to avoid slipping.

Cuándo llamar a un técnico

If jams are frequent despite a clear path, the pick-up assembly may need repair.

Ficha técnica del equipo

Technology: Inkjet Multifunction
Speed/performance: 10 ppm (mono)
Connectivity: Dual band Wi-Fi, Bluetooth
Tray capacity: 100 sheets
Compatible consumable: HP 67 cartridges
Recommended use: Home
Drivers / official firmware

Steps to follow

1
Access jam
Open the rear access door to reach the jammed paper.
2
Remove paper
Gently pull the paper out with both hands to prevent tearing.
3
Resume
Close all doors and press the Resume button.

Frequently asked questions

The printer sensors detected a blockage in the paper path.

Load paper carefully, avoid mixing sizes, and keep the tray tidy.

Yes, periodic cleaning with a damp cloth improves paper pickup.

Removing every single piece of paper is crucial for the sensors to reset correctly.