e2DeskJet Plus 4155e

HP DeskJet Plus 4155e error E2: How to fix

The HP DeskJet Plus 4155e error E2 commonly appears when there is a mismatch between the paper size configured in the print software and the actual paper loaded in the tray. This error is a protective alert to prevent skewed printing or paper jams. Most users can resolve this issue by simply double-checking print settings.

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Common causes

  • 1Mismatch in paper size settings.
  • 2Software-side print configuration errors.
  • 3ADF paper path obstruction.
  • 4Communication errors from the PC.

Solutions

Quick Diagnosis

If your screen displays E2, the printer is trying to tell you that it cannot complete the current task due to a formatting conflict. It is rarely a mechanical issue, but rather a digital one.

Step-by-Step Fix

  1. Stop: Press the 'X' button on the printer to clear the current print task.
  2. Paper Alignment: Re-insert your paper, making sure the sliding guides are snug against the paper edge.
  3. Sync Settings: In your computer’s 'Printing Preferences', verify that the document size (e.g., Letter or A4) matches your physical paper.
  4. Power Reset: Turn off the device and restart it to clear internal error logs.

Prevention and Maintenance

Always keep the paper tray free of debris. Use standard paper weights to keep the sensing path clear of obstructions.

When to Call a Technician

If the error persists after resetting your computer print software and confirming physical paper alignment, the internal paper size sensor could be faulty.

Equipment Technical Data

  • Technology: Thermal Inkjet
  • Consumables: HP 67 Black & Tri-color
  • Input: Standard paper tray
  • Connectivity: Wi-Fi, HP Smart app
  • Usage: Home/Small Office
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Cancel job

    Press the Cancel button on the control panel.

  2. 2

    Check paper

    Align the paper correctly in the input tray.

  3. 3

    Power reset

    Turn the printer off and on to refresh the connection.

Frequently asked questions

The E2 error usually means the document size configuration doesn't match the paper loaded in the tray.

Check your PC print settings and ensure the selected paper format matches the physical tray contents.

This model requires HP 67 series black and tri-color cartridges.

No, it's a configuration-based error related to paper size or document scan mismatches.