e2-02fi-7300NX

Fujitsu fi-7300NX E2-02 error: Solution Guide

The Fujitsu fi-7300NX E2-02 error indicates a document feed problem where the sensor fails to detect the progress of the sheet. This is often caused by dirty rollers preventing proper friction with the paper. Following a maintenance cleaning procedure usually clears this alarm.

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Common causes

  • 1Dust build-up on intake
  • 2Roller rubber hardening
  • 3Document misaligned
  • 4Stray paper clips

Solutions

Diagnosis

The E2-02 code displays if the scanner attempts to feed paper but fails. Check for paper scraps or dust on the feed path sensors.

Step-by-step fix

  1. Open the scanner lid.
  2. Gently clean all rubber rollers with an approved scanner cleaning solution.
  3. Adjust the side paper guides to fit the document snugly.
  4. Reset the power.

Prevention

Avoid scanning documents with glue or heavy staples. Follow the ScanAid kit cycle for replacement.

When to call a technician

If the rollers are visually damaged or if the internal motor makes grinding noises, contact support.

Technical Specs

Steps to follow

  1. 1

    Clean rollers

    Use official cleaner and a lint-free cloth.

  2. 2

    Check guides

    Align side guides.

  3. 3

    Power cycle

    Restart the scanner.

Frequently asked questions

The paper sensor did not detect a document passing through the feed path.

Yes, cleaning the rollers is a standard user maintenance procedure.

Yes, pick rollers and pad kits are consumables.

Regular cleaning every 5,000 pages.