e196-0000imageRUNNER ADVANCE DX 4945i

Canon imageRUNNER ADVANCE DX 4945i error E196-0000

The Canon imageRUNNER ADVANCE DX 4945i error E196-0000 indicates a critical fault in the communication controller. This means the printer core cannot synchronize with its input/output interface modules.

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Common causes

  • 1Internal controller board fault.
  • 2Network IP address conflict.
  • 3Firmware synchronization error.
  • 4Loose communication bus wiring.

Solutions

Quick diagnosis

If the interface panel is unresponsive, the controller board is failing to boot correctly.

Step-by-step solution

  1. Disconnect the network cable and power off.
  2. Power on the printer standalone to test internal communication.
  3. Check for any IP conflicts that might be overwhelming the controller.
  4. If error persists, hardware board inspection is mandatory.

Prevention and maintenance

Ensure stable power supply through a UPS. Keep firmwares updated to prevent logic crashes.

When to call a technician

If software resets don't clear the error, contact the authorized service centre for board replacement.

Equipment data sheet

  • Technology: Advanced Multifunction
  • Performance: 45 ppm
  • Connectivity: LAN / Wi-Fi
  • Supplies: C-EXV Toner
  • Maintenance: Routine service checks
  • Drivers / firmware official

Steps to follow

  1. 1

    Network reset

    Power off and disconnect network cables to rule out external conflicts.

  2. 2

    Check firmware

    Ensure that the current firmware matches the device settings.

  3. 3

    Cold boot

    Perform a cold reboot to restore the communication controller state.

Frequently asked questions

The system reports a loss of communication between the main unit and its control boards.

Yes, it shuts down all networking and printing operations.

No, this is an electronic control and software issue.

Always connect to high-quality power surge protection to save internal electronics.

Canon imageRUNNER ADVANCE DX 4945i error E196-0000 | Vimazdev