e13pixma g3020

Canon PIXMA G3020 Error E13: Ink Level Fix

The Canon PIXMA G3020 error e13 suggests that the ink level detection system is flagging a low ink status. This warning acts as a safety mechanism, preventing the printhead from running dry and causing physical damage. Users can bypass this alert to continue printing once they verify the actual ink levels.

1 views

Common causes

  • 1Low ink levels inside the external reservoirs.
  • 2Air bubbles in the ink delivery tubes.
  • 3Sensor error after power cycle.
  • 4Incorrectly reported ink usage count by the software.

Solutions

Quick Diagnosis

The E13 error is a clear indicator that the printer thinks the ink is exhausted. Why does my Canon PIXMA G3020 show error e13? Often, this is a trigger for maintenance or a reminder to fill the tanks before long print jobs.

Step-by-Step Solution

  1. Check levels: Open the front cover and visually confirm the ink volume.
  2. Hold Stop: Keep the Stop button pressed for 5 seconds until the display changes.
  3. Continue: Printing will proceed as normal.

Maintenance and Prevention

Ensure you top up the ink tanks regularly. Only use genuine Canon GI-11 ink to protect the printheads.

When to call a professional

If colors are missing even after resetting, the printheads may need cleaning or replacement.

Technical Specifications

  • Technology: Ink Tank System
  • Resolution: 4800 x 1200 dpi
  • Connectivity: Wi-Fi, USB
  • Compatible Ink: GI-11 series
  • Official Drivers/Firmware

Steps to follow

  1. 1

    Check ink

    Verify the ink tank levels visually.

  2. 2

    Hold Stop button

    Press and hold the Stop button for 5+ seconds.

  3. 3

    Bypass

    The ink level monitoring is disabled, enabling further operation.

Frequently asked questions

The printer is alerting you that the ink sensor detects a low ink level, prompting a manual check.

It is not an emergency, but check your ink levels to avoid printing air into the printhead.

It uses the GI-11 ink series.

Keep tanks above the minimum line to keep sensors happy.

Canon PIXMA G3020 Error E13: Ink Level Fix | Vimazdev