e105ZD621-HC

Zebra ZD621 Healthcare error e105: Fix

The Zebra ZD621 Healthcare error e105 indicates a failure to detect the label gap. Users see this when the media is improperly loaded or the sensors are obscured. To fix the e105 error on your Zebra ZD621 Healthcare, ensure the media path is clean and recalibrate the sensors via the control panel.

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Common causes

  • 1Misaligned media.
  • 2Dirty label sensor.
  • 3Wrong label size configuration.
  • 4Worn-out platen roller.

Solutions

Diagnóstico rápido

If the status light blinks after loading a new roll, the printer failed media detection.

Solución paso a paso

  1. Check media loading path.
  2. Ensure labels are centered.
  3. Run sensor calibration.
  4. Clean the sensor path.

Prevención y mantenimiento

Regularly wipe dust off sensors to prevent calibration failures. Maintain rollers to avoid feed jams.

Cuándo llamar a un técnico

If sensor calibration continues to fail after cleaning, a replacement sensor may be needed.

Ficha técnica del equipo

  • Technology: Direct Thermal.
  • Speed: 8 ips.
  • Connectivity: USB/Ethernet/WiFi.
  • Consumibles: Zebra synthetic labels.
  • Use case: Healthcare.
  • Official Drivers/Firmware

Steps to follow

  1. 1

    Load

    Align media.

  2. 2

    Close

    Close cover.

  3. 3

    Calibrate

    Start calibration.

  4. 4

    Test

    Print test label.

Frequently asked questions

A media detection error.

Yes, interrupts operations.

Zebra healthcare labels.

Run calibration.

Zebra ZD621 Healthcare error e105: Fix | Vimazdev