e10ADS-1700W

Brother ADS-1700W Error E10: Quick Fix

The Brother ADS-1700W error E10 occurs when the scanner fails to detect paper feeding despite the process having initiated. This is usually due to residue on sensors or worn-out rollers. Technical resolution requires targeted cleaning of the input path to restore sensor communication.

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Common causes

  • 1Paper dust on the optical entry sensor.
  • 2Lack of grip on the pick roller.
  • 3Documents with adhesive residue.
  • 4Electronic failure in the loading motor.

Solutions

Diagnóstico rápido

The entry sensor is blocked by paper dust.

Solución paso a paso

  1. Open front cover.
  2. Clean sensors and rollers.
  3. Close and test cycle.

Prevención y mantenimiento

Clean sensors every 500 scans.

Cuándo llamar a un técnico

If the E10 persists after cleaning, the sensor's ribbon cable may be damaged.

Ficha técnica del equipo

  • Technology: Duplex scanner.
  • Speed: 25 ppm.
  • Connectivity: Wi-Fi, USB.
  • Display: Color touchscreen.
  • Consumable: Roller kit.

Steps to follow

  1. 1

    Open Scanner

    Lift the front cover of the scanner.

  2. 2

    Clean Roller

    Use a soft cloth to clean the pick roller.

  3. 3

    Close and Test

    Close the cover and restart the scan.

Frequently asked questions

The sensor fails to detect that the document has correctly entered the feeding path.

It is common after extended use due to paper dust build-up on the rollers.

Brother recommends periodic maintenance kits for the rollers.

Monthly cleaning of the feeding area with a microfiber cloth.