e1envy-6055e

HP ENVY 6055e Error E1: Paper Mismatch

HP ENVY 6055e error E1 indicates a paper size mismatch between the printer settings and the physical paper loaded in the tray. This often occurs when paper guides are loose or software settings do not align with the paper physical dimensions. Solving HP ENVY 6055e error E1 requires aligning the paper guides and verifying software paper selection.

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Common causes

  • 1Loose guides: Paper shifted.
  • 2Incorrect size setting in software.
  • 3Sensor reading failed due to paper position.
  • 4Paper loaded incorrectly.

Solutions

Diagnóstico rápido

Error E1 is essentially a 'size mismatch'; the printer is asking for paper, but the detected dimensions don't match the current print task.

Solución paso a paso

  1. Remove the paper stack from the tray.
  2. Ensure no obstructions exist.
  3. Reload paper and adjust side guides until they gently touch the stack.
  4. Close the tray and press the 'Resume' button on the printer interface.

Prevención y mantenimiento

Do not overload the tray beyond the max limit. Only use flat, uncreased paper to ensure sensor accuracy.

Cuándo llamar a un técnico

If the error persists after proper adjustment, the tray sensor could be faulty.

Ficha técnica del equipo

  • Technology: Inkjet Multifunction
  • Speed/performance: 10 ppm (mono)
  • Connectivity: Dual band Wi-Fi, Bluetooth
  • Tray capacity: 100 sheets
  • Compatible consumable: HP 67 cartridges
  • Recommended use: Home
  • Drivers / official firmware

Steps to follow

  1. 1

    Verify tray

    Check that paper is placed correctly in the main tray.

  2. 2

    Adjust guides

    Slide guides to fit paper size snuggly.

  3. 3

    Resume

    Press the Cancel/Resume button on the printer panel.

Frequently asked questions

The printer has detected a paper size mismatch with the current print job.

Yes, ensure the software print settings match the loaded paper.

This printer uses HP 67 cartridges.

Keep guides adjusted correctly and use standard flat paper.