e1deskjet-4155e

HP DeskJet 4155e E1 error: Troubleshooting guide

The HP DeskJet 4155e error E1 is a diagnostic alert indicating a paper feed problem. This code occurs when the printer cannot pull paper from the input tray, often due to an incorrect paper setup or a minor jam. Solving this error is a quick process of realigning your paper and resetting the sensor.

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Common causes

  • 1Input tray is empty or paper is improperly aligned.
  • 2Debris or torn paper bits blocking the feed mechanism.
  • 3Humid or curled paper affecting grip.
  • 4Worn-out rubber feed rollers.

Solutions

Diagnóstico rápido

You will see the E1 code blinking on the display along with a flashing attention light. If the printer attempts to pull paper but fails, the E1 error is confirmed, meaning the internal mechanism is physically unable to grab a sheet from the input area.

Solución paso a paso

  1. Remove all paper from the input tray to verify that no remnants or foreign objects are stuck in the path.
  2. Align the paper guides to the stack width, ensuring they touch the paper but don't compress it.
  3. Reload the paper stack, making sure it sits flush at the bottom of the tray.
  4. Press the Resume button to clear the error and allow the device to attempt the print job again.

Prevención y mantenimiento

Avoid overloading the tray beyond its 60-sheet capacity. Clean the rubber feed rollers with a soft, lint-free cloth every 90 days to maintain grip. We recommend using original HP 67 cartridges to ensure consistent print quality and machine compatibility.

Cuándo llamar a un técnico

If the E1 error remains after clearing the path and checking for physical obstructions, the paper feed sensor may have failed, which requires internal professional service.

Ficha técnica del equipo

  • Technology: Thermal Inkjet.
  • Speed/output: Up to 8.5 ppm (black).
  • Connectivity: Wi-Fi 802.11a/b/g/n, USB 2.0.
  • Input capacity: Up to 60 sheets.
  • Compatible consumables: HP 67 / 67XL series.
  • Recommended use: Home / Small Office.
  • Official drivers / firmware

Steps to follow

  1. 1

    Check the input tray

    Remove all paper and inspect the tray for any debris or obstructions.

  2. 2

    Adjust the paper guides

    Align the paper guides to the edges of your stack without bending the sheets.

  3. 3

    Resume printing

    Press the Resume button to clear the E1 alert and restart the print job.

Frequently asked questions

The E1 error signifies a paper feed issue, typically occurring when the sensor fails to detect paper or the load is incorrectly aligned.

No, it is a non-critical status code related to paper handling that can be resolved manually in seconds.

This unit requires HP 67 series cartridges. Always use genuine products for optimal performance and to avoid chip errors.

Use dry, flat paper and ensure the input tray is not overfilled. Periodic roller cleaning is recommended.