E1HP DeskJet 2755e

HP DeskJet 2755e Error E1: Troubleshooting Guide

The E1 error is a common status code on the HP DeskJet 2755e, usually indicating a paper size mismatch. This happens when the print settings in your software don't match the paper loaded in the input tray. Following these steps will help you quickly resolve the discrepancy.

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Common causes

  • 1Incorrect paper size selected in print driver settings.
  • 2Paper guides not adjusted properly.
  • 3Paper sensor obstruction by debris.

Solutions

Align Paper Settings

  1. Ensure the paper guides are snug against the edges of the paper stack.
  2. Open your computer's print dialog settings.
  3. Check that the paper size matches your physical load.
  4. Press the 'Cancel' button on the printer to clear the state.

Check Feed Rollers

  1. Remove all paper from the tray.
  2. Check for debris or small scraps of paper.
  3. Carefully reload the tray.

Steps to follow

  1. 1

    Cancel Print Job

    Press the Cancel button on the control panel.

  2. 2

    Align Guides

    Adjust the tray guides to the paper width.

  3. 3

    Update Settings

    Select the correct paper size in the application.

Frequently asked questions

It is a paper size mismatch indicator.

Match the software settings to the loaded paper.

Usually, just adjusting the settings and pressing cancel works.