e1-01ScanSnap S301

Fujitsu ScanSnap S301 error E1-01: Fix guide

The Fujitsu ScanSnap S301 error E1-01 occurs when the scanner detects a obstruction in the paper feed path. This stops the unit to prevent mechanical damage. Regular sensor cleaning usually clears this alert.

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Common causes

  • 1Dust on sensors
  • 2Paper jam
  • 3Worn rollers

Solutions

Diagnóstico rápido

If the status light flashes and the unit stops, check for paper debris. The E1-01 code specifically points to the sensor array.

Solución paso a paso

  1. Disconnect power cable.
  2. Open the main cover.
  3. Clear any debris.
  4. Close and restart.

Prevención y mantenimiento

Clean rollers every month using a lint-free cloth. Keep the scanner in a dust-free environment.

Cuándo llamar a un técnico

If the motor remains unresponsive after cleaning, contact support.

Ficha técnica del equipo

  • Type: Portable Scanner
  • Interface: USB 2.0
  • Consumables: Maintenance roller kit
  • Official support

Steps to follow

  1. 1

    Power off

    Unplug the device.

Frequently asked questions

Clear the path and clean the sensors.

No, it's a minor maintenance alert.

Only maintenance rollers.

Monthly cleaning.