E064canon-imagerunner-2625i

Error E064 Canon imageRUNNER 2625i: Communication Fault

The E064 code signifies an anomaly in the serial communication between the main controller board and the scanning unit.

1 views

Common causes

  • 1Loose ribbon cable
  • 2Controller board fault
  • 3Signal interference

Solutions

Ensure all ribbon cables connecting the scanner module are securely seated. Clean the connections if residue is detected.

Steps to follow

  1. 1

    Check connections

    Access the scanner area and ensure all wiring harnesses are firmly attached.

Frequently asked questions

If the error persists after checking internal connections, please contact authorized support.