e05PIXMA E3370

Canon PIXMA E3370 error E05: Cartridge Failure

The Canon PIXMA E3370 error E05 is a warning that the printer doesn't recognize one or both ink cartridges. This issue frequently occurs when metal contacts become dirty with ink, fingerprints, or dust. To fix the E05 error on the PIXMA E3370, the main step is to remove the cartridges and gently clean their electronic contacts before reinstalling them firmly.

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Common causes

  • 1Dirt on cartridge electronic contacts.
  • 2Cartridge misaligned in the carriage.
  • 3Faulty cartridge chip (common with third-party ink).
  • 4Bent or dirty pins in the printer carriage.

Solutions

Diagnóstico rápido

The E05 error signifies an electronic communication gap. If you only changed one cartridge recently, the issue is almost certainly with that new unit or its insertion.

Solución paso a paso

  1. Extraction: Open the cover and pull the cartridges from their holders.
  2. Cleaning: Use a dry cloth or a bit of isopropyl alcohol to clean the gold contacts on both the cartridge and the carriage.
  3. Verification: Check for stray ink droplets on the printer's carriage pins.
  4. Reinstallation: Reinsert cartridges, ensuring you hear a 'click' as they lock.

Prevención y mantenimiento

Always handle cartridges by their plastic edges, never by their electronic contacts. Natural oils from your fingers act as an insulator that blocks the signal.

Cuándo llamar a un técnico

If the E05 error persists after cleaning contacts and testing with new genuine cartridges, the cartridge carriage might have an internal electrical fault.

Ficha técnica del equipo

  • Technology: Inkjet
  • Speed: 7.7 ipm
  • Connectivity: Wi-Fi, USB
  • Compatible consumables: Canon PG-47, CL-57s
  • Recommended usage: Home, school work
  • Official Drivers / firmware

Steps to follow

  1. 1

    Remove Cartridges

    Open the front cover and carefully remove both ink cartridges.

  2. 2

    Clean Contacts

    Wipe the copper contacts on the cartridge and the printer with a soft, dry cloth.

  3. 3

    Reinstall

    Place the cartridges back in and gently press until they snap into place.

Frequently asked questions

The printer cannot communicate with the cartridge chip, indicating it is misplaced, dirty, or faulty.

Clean the contacts first. If the error persists, the cartridge chip might be damaged and need replacement.

The Canon PIXMA E3370 uses the PG-47 (black) and CL-57s (color) series.

Do not touch the gold contacts with your hands and keep the ink compartment free of dust.