e05ADS-1700W

Brother ADS-1700W error E05: Communication failure

The Brother ADS-1700W error E05 appears when the device experiences an unexpected disconnection with the computer. This usually happens during data transmission to management software. Checking cables and ports is vital. The model is a compact scanner designed for mobile document management.

1 views

Common causes

  • 1Defective USB port or lack of power from the PC port.
  • 2Poor quality data cable or excessive length.
  • 3Driver conflicts within the operating system.
  • 4Sudden disconnection of the scanner's power.

Solutions

Quick Diagnosis

If the software reports E05, the scanner is not being recognized or has lost the active link. Check that the connection icon on the control panel is illuminated.

Step-by-Step Solution

  1. Disconnect the USB cable from the scanner and the PC.
  2. Restart your computer to clear the USB port cache.
  3. Try using a USB port directly on the motherboard (avoid hubs).
  4. Reinstall original Brother drivers if the error persists.

Prevention and Maintenance

Use certified USB cables of short length to ensure a stable signal. Keep scanner drivers updated through the official Brother support website. Avoid disconnecting the scanner while software is performing data transfers.

When to Call a Technician

If after testing on other machines and with different cables the scanner still shows E05, the data port on the scanner's internal board may be damaged.

Device Technical Sheet

  • Technology: Duplex scanner
  • Speed: 25 ppm
  • Interface: USB 2.0
  • Use: Office
  • Drivers / support
Brother ADS-1700W error E05: Communication failure | Vimazdev