e04pixma-ts3620

Canon PIXMA TS3620 E04 Error: Cartridge Not Detected

The Canon PIXMA TS3620 error e04 occurs when the printer fails to communicate with the ink cartridges. This is often an electrical continuity problem due to dirt on the cartridge pins. Cleaning the contact area usually fixes the error immediately.

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Common causes

  • 1Dirty metallic contact pins.
  • 2Improper seating of the cartridge.
  • 3Defective cartridge chip.
  • 4Faulty internal carriage ribbon cable.

Solutions

Diagnóstico rápido

The E04 error is almost always resolved by reseating or cleaning the ink cartridges.

Solución paso a paso

  1. Remove: Take out the ink.
  2. Clean: Wipe the golden contacts.
  3. Install: Reseat firmly.
  4. Reboot: Check the screen.

Prevención y mantenimiento

Keep the printer environment dust-free to protect the delicate contact area.

Cuándo llamar a un técnico

If replacing the cartridge doesn't solve E04, the internal ribbon cable (flex) needs professional service.

Ficha técnica del equipo

Steps to follow

  1. 1

    Remove

    Open the cover and take out the problematic cartridges.

  2. 2

    Clean

    Clean the gold metal contacts on the cartridge carefully.

  3. 3

    Install

    Insert the cartridge firmly until you hear a click.

Frequently asked questions

The E04 error indicates a cartridge communication error, usually due to dirty contacts.

If cleaning fails, the chip may indeed be faulty and needs replacement.

Use original PG-275 and CL-276 Canon cartridges.

It is frequent with low-quality third-party remanufactured cartridges.

Canon PIXMA TS3620 E04 Error: Cartridge Not Detected | Vimazdev