E04ADS-1700W

Brother ADS-1700W Error E04: Wi-Fi Connection Fix

The E04 error on the Brother ADS-1700W series is a wireless connectivity issue. It indicates that the scanner has lost communication with the configured access point or Wi-Fi network. Common causes include router credential changes, signal interference, or incorrect IP address assignments.

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Common causes

  • 1Change of security or password on the router.
  • 2Signal interference from other 2.4GHz electronics.
  • 3IP address conflict due to DHCP server lease timeouts.
  • 4Excessive distance from the wireless access point.

Solutions

Diagnóstico rápido

The E04 error appears when you try to scan to a shared folder or network destination. First, verify if other devices can access the network. If the issue is specific to the scanner, it is likely a network reconfiguration need.

Solución paso a paso

  1. Reboot the router and the scanner to clear any IP conflicts.
  2. Access the menu on the touchscreen: Network > WLAN > Setup Wizard.
  3. Select your SSID and re-enter your Wi-Fi password carefully.
  4. Test the connection by performing a scan to a cloud service or network location.

Prevención y mantenimiento

Assign a static IP address to the scanner via your router's interface to prevent connection loss. Keep the scanner's firmware updated and ensure it is placed away from major metallic obstructions to improve signal stability.

Cuándo llamar a un técnico

If the device fails to detect any network after a factory reset of network settings, the internal Wi-Fi module may be defective, necessitating professional repair.

Ficha técnica del equipo

  • Technology: Wireless high-speed document scanner.
  • Network Standards: IEEE 802.11b/g/n.
  • Security: WEP, WPA-PSK (TKIP/AES), WPA2-PSK (AES).
  • Features: Scan to Network, Cloud, E-mail.
  • Consumables: Roller Kit PRK-A2001 (maintenance).
  • Recommended Use: Office document management.
  • Firmware Updates

Steps to follow

  1. 1

    Network Reboot

    Power cycle the scanner and the router.

  2. 2

    Reconfigure

    Use the touchscreen setup wizard to search for networks.

  3. 3

    Enter Credentials

    Type in your Wi-Fi network password accurately.

  4. 4

    Verify

    Perform a test scan to confirm the connection.

Frequently asked questions

No, it's a common connectivity issue that does not damage your device.

Yes, you can bypass the wireless error by using a USB cable for direct connection.

No, the E04 is a network-specific error; consumables like rollers are irrelevant.

Assign a static IP to the scanner using your router settings.