e03pixma ts3420

Canon PIXMA TS3420 error E03: Quick Troubleshooting

The Canon PIXMA TS3420 error E03 indicates that the printer has detected a paper jam or an obstruction in the print path. This is a common issue that requires removing any paper residue that might be blocking the feed rollers. If you are asking why does my Canon PIXMA TS3420 show error E03, the answer is almost always a scrap of paper or misaligned paper stack.

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Common causes

  • 1Misaligned paper stack in the rear tray.
  • 2Presence of debris or paper scraps within the path.
  • 3Wear and tear on pickup rollers.
  • 4Paper detection sensor obstructed by dust or ink.

Solutions

Quick Diagnostics

Code E03 appears on the LCD screen when the paper sensor fails to detect correct sheet movement. You may hear a mechanical grinding noise before the LED starts blinking.

Step-by-Step Solution

  1. Paper Removal: Open the tray and extract any jammed sheet slowly.
  2. Debris Inspection: Look inside the compartment for tiny torn paper fragments.
  3. Path Cleaning: Use a flashlight to check for clips or foreign objects.
  4. Reset: Press the 'Stop' button to cancel the alert and restart the unit.

Prevention and Maintenance

Use paper with appropriate weight (64-105 g/m²) and ensure the side guides are adjusted correctly. Clean the feed rollers every 6 months with a slightly damp cloth.

When to Call a Technician

If the error persists after clearing the path and the rollers do not rotate, the position sensor might be misaligned or faulty, requiring technical assistance.

Equipment Technical Data

  • Technology: Inkjet.
  • Speed: Up to 7.7 ipm.
  • Connectivity: Wi-Fi and USB.
  • Feeding Capacity: 60 sheets.
  • Compatible Consumables: PG-275 / CL-276 cartridges.
  • Recommended Use: Basic home printing.
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Open Tray

    Open the paper output cover and gently remove any jammed sheets.

  2. 2

    Rear Inspection

    Check the rear feed tray for any small scraps of paper.

  3. 3

    Restart

    Power the printer off and on to reset the position sensor.

Frequently asked questions

Error E03 is a standard code for paper jams, indicating the paper detection sensor is blocked.

It is not severe, but pulling the paper out with force could damage the feed rollers.

It uses the PG-275 and CL-276 series. Ensure they are correctly installed.

Make sure to align the paper sheets correctly in the tray and do not exceed the max load capacity.