e03ADS-1700W

Brother ADS-1700W error E03: Jam solution

The Brother ADS-1700W error E03 is a feedback code indicating a document feed fault. This usually occurs when paper is stuck in the path or sensor optics are obscured. Proper cleaning resolves this in most cases.

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Common causes

  • 1Paper jam in ADF path.
  • 2Dirty feed rollers reducing traction.
  • 3Foreign object in the input tray.
  • 4Separation pad wear.

Solutions

Quick diagnosis

Why is my Brother ADS-1700W showing error E03? You likely have a small piece of paper hiding in the ADF path or dirty intake rollers.

Step-by-step solution

  1. Unplug the scanner.
  2. Open the top lid fully.
  3. Remove any visible paper scraps.
  4. Clean rollers with isopropyl alcohol on a soft, lint-free cloth.

Prevention and maintenance

Avoid feeding crumpled documents or sticky labels. Clean the rollers monthly. Using substandard paper often causes early roller wear.

When to call a technician

If the machine displays E03 consistently without paper, internal sensor failure is probable.

Ficha técnica del equipo

  • Technology: Color Document Scanner
  • Resolution: Up to 1200 dpi
  • Connectivity: Wi-Fi, USB
  • Feed: 20-sheet ADF
  • Consumable: Genuine Brother Roller Kit
  • Recommended use: Small office, home office
  • Drivers / firmware official

Steps to follow

  1. 1

    Open cover

    Carefully lift the top scanner lid.

  2. 2

    Clear jam

    Remove any jammed paper documents gently.

  3. 3

    Clean rollers

    Wipe the feed rollers with a lint-free damp cloth.

Frequently asked questions

It indicates a document jam or dust on the automatic feeder sensors.

Yes, avoid using stapled paper or damaged documents.

Replace the roller kit if cleaning does not restore performance.

Clean every 5,000 scans to ensure reliable operation.