e02fi-6801

Fujitsu fi-6801 E02 error: How to clear paper jams

The Fujitsu fi-6801 E02 error is the standard alert indicating a paper jam in the document feeding system. This error occurs when the scanner's high-speed feed mechanism detects an obstruction or misalignment. Clearing the path and cleaning the feed rollers usually resolves the issue. This scanner is engineered for heavy-duty archival tasks, and proper maintenance of its feeding path is essential to avoid frequent E02 alerts.

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Common causes

  • 1Misaligned pages: Documents not entering straight.
  • 2Worn rollers: Lack of grip causes slipping.
  • 3Sensor contamination: Dust build-up on detection points.
  • 4Invalid Paper Types: Using heavy cardstock not meant for high-speed ADF.

Solutions

Quick Diagnosis

This error appears on the main display when the paper does not pass through the sensors as scheduled. Check for unevenly fed documents or debris inside the feed channel.

Step-by-Step Solution

  1. Open scanner hood: Safely lift the panel.
  2. Remove paper: Take out all stuck documents gently.
  3. Clean sensors: Use a soft cloth to remove dust from optical sensors.
  4. Reset device: Secure the hood and restart scanning.

Prevention and Maintenance

Fan stacks to prevent paper sticking. Clean rollers regularly with isopropyl alcohol to maintain good traction on the paper surface.

When to Call a Technician

If the error persists after thorough cleaning, the feed motor might be slipping or the internal sensor faulty.

Device Specifications

  • Technology: Double-sided ADF
  • Speed: 100 ppm
  • Connectivity: USB 3.0 / SCSI
  • Feed Capacity: 500 sheets
  • Compatible Consumables: Roller Kit (fi-6801 series)
  • Recommended Use: High-volume digital imaging
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Open scanner hood

    Lift the top scanner cover carefully to access the ADF path.

  2. 2

    Remove paper

    Gently pull out jammed sheets following the feed direction.

  3. 3

    Clean sensors

    Wipe the internal optical sensors with a lint-free cloth and isopropyl alcohol.

  4. 4

    Reset device

    Close the hood and press the 'Scan' button to resume.

Frequently asked questions

The E02 error denotes a paper jam in the main document path, commonly due to poor feeding.

No, it is a routine maintenance issue. It is easily fixed by removing the obstructed documents.

Regularly replace the feed rollers based on duty cycle volumes to ensure smooth feeding.

Always fan paper stacks before scanning and ensure the rollers are clean and free from paper dust.