e02pixma-ts3620

Canon PIXMA TS3620 error E02: Paper feed issue

The Canon PIXMA TS3620 error E02 occurs when the printer cannot detect paper in the rear tray. This is typically a loading issue where paper is not positioned correctly. Follow our guide to resolve this common printer error.

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Common causes

  • 1Improper paper loading.
  • 2Misaligned paper guides.
  • 3Dust on the paper sensor.
  • 4Damaged or creased paper edges.

Solutions

Diagnóstico rápido

Error E02 means the paper tray sensor is not triggered. If the paper is loaded, verify the guides are snug against the edge of the paper stack.

Solución paso a paso

  1. Remove paper from the rear tray.
  2. Realign the paper, ensuring it is flat.
  3. Insert it firmly and adjust the paper guide to hold it in place.
  4. Press the resume button to start printing.

Prevención y mantenimiento

Avoid overloading the tray. Regularly wipe the pickup rollers with a damp cloth to maintain grip.

Cuándo llamar a un técnico

If the error persists after resetting, the paper sensor might be faulty or disconnected.

Ficha técnica del equipo

  • Technology: Thermal Inkjet
  • Speed: Up to 7.7 ipm
  • Connectivity: Wi-Fi, USB
  • Capacity: 60 sheets
  • Consumables: PG-275 / CL-276
  • Recommended Use: Home
  • Official drivers / firmware

Steps to follow

  1. 1

    Load paper

    Place paper in the rear tray and ensure alignment.

  2. 2

    Adjust guides

    Slide the paper guide until it touches the stack.

  3. 3

    Confirm

    Press OK or the color/black button to resume.

Frequently asked questions

The printer sensor doesn't detect any paper in the loading position.

No, it's a simple alert that printing cannot proceed without paper.

It uses PG-275 and CL-276 ink cartridges.

Keep the rollers clean and avoid overloading the paper tray.