e02pixma ts3420

Canon PIXMA TS3420 error E02: Paper Jam/Feed Fix

The Canon PIXMA TS3420 error E02 is a standard status code indicating the printer cannot detect paper in the rear tray. This often occurs due to incorrect paper alignment or empty trays. It is a common user-fixable issue requiring only minor adjustments to the paper guide.

1 views

Common causes

  • 1Tray is empty.
  • 2Paper guides are too tight or loose.
  • 3Paper is wrinkled.
  • 4Obstruction in the feed path.

Solutions

Quick Diagnosis

The E02 error is characterized by 2 blinks of the alarm light, indicating the document feeder is either empty or not engaging correctly.

Step-by-Step Solution

  1. Ensure paper is loaded in the rear tray.
  2. Adjust the paper guides to fit the width of your stack.
  3. Fan the paper stack to prevent sticking.
  4. Press the 'OK' or 'Resume' button on the printer panel.

Prevention and Maintenance

Do not exceed the 60-sheet limit for the rear tray. Use dry, clean paper to ensure the sensor detects the edge correctly.

When to Call a Technician

If the machine still indicates E02 after properly loading paper, the feed rollers or paper presence sensor may be worn out.

Equipment Technical Data

  • Technology: FINE Inkjet
  • Paper Support: A4, Letter, and more
  • Connectivity: Wi-Fi, USB
  • Capacity: 60 sheets
  • Compatible Consumables: PG-245 / CL-246
  • Use Case: Home/Office
  • Official Drivers

Frequently asked questions

It means the printer is out of paper or the paper is not loaded properly.

No, it is easily resolved by checking the paper stack.

Standard 64-105 g/m2 paper is supported.

Avoid overloading the tray and ensure paper is straight.

Canon PIXMA TS3420 error E02: Paper Jam/Feed Fix | Vimazdev