e02PIXMA E3370

Canon PIXMA E3370 error E02: Out of Paper Fix

The Canon PIXMA E3370 error E02 is the standard out-of-paper notification, signaling that the printer does not detect any paper loaded in the rear tray. Often, this error arises not from the absence of paper, but due to poor alignment, loose side guides, or paper sticking together from humidity. It is a basic user error that is resolved by properly reloading the tray.

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Common causes

  • 1Input paper tray is truly empty.
  • 2Side paper guides spread too wide, causing crooked loading.
  • 3Excessively damp paper causing sheets to stick together.
  • 4Worn feed roller failing to grab the top sheet.

Solutions

Quick Diagnosis

The E02 error is clearly identified by the 'out of paper' indicator flashing. When looking for my Canon E3370 shows error E02, the most frequent cause is a paper stack that isn't making contact with the presence sensor at the bottom of the tray.

Step-by-step Solution

  1. Open the rear tray and remove any paper present.
  2. Fan the paper stack gently to remove static electricity.
  3. Reload the paper ensuring all sheets are level.
  4. Slide the side guide so it touches the edge of the paper gently.
  5. Press the 'Stop' or 'OK' button on the panel to resume printing.

Prevention and Maintenance

Never overload the tray beyond the maximum limit line. If printing in humid conditions, keep paper in an airtight container to prevent sheets from sticking and causing feed failures.

When to Call a Technician

If the error continues after loading paper correctly after multiple attempts, the feed roller may be worn out or the paper sensor might have been dislodged.

Device Technical Specifications

  • Technology: FINE Inkjet
  • Speed: Up to 7.7 ipm
  • Connectivity: Wi-Fi, USB
  • Feed Capacity: 60 sheets
  • Compatible Consumables: PG-47 / CL-57 cartridges
  • Recommended Usage: Home
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Load paper

    Place a stack of paper in the rear tray ensuring it is aligned.

  2. 2

    Adjust guides

    Slide the paper side guide against the edge of the stack.

  3. 3

    Press button

    Press the 'OK' or 'Stop' button for the printer to retry loading.

Frequently asked questions

E02 means 'out of paper'. The sensor doesn't detect sheets in the input tray, either because it's empty or the paper is loaded incorrectly.

No reset is needed; by loading the paper correctly and pressing a panel button, the error should disappear.

Standard 64-105 g/m2 paper. Make sure sheets aren't damp, as this prevents the printer from pulling them.

Always fan the paper before loading to prevent sheets from sticking together and avoid exceeding the tray's capacity.

Canon PIXMA E3370 error E02: Out of Paper Fix | Vimazdev