e019-0001imagePROGRAF TX-4100

Error E019-0001 Canon imagePROGRAF TX-4100: Cutter Issue

The Canon imagePROGRAF TX-4100 error E019-0001 indicates that the automatic cutter mechanism has failed to complete its path. This jam typically occurs when thin paper remnants build up in the cutting slot or when the blade has become dull, causing too much resistance for the motor. It is vital to clear the path to restore plotter functionality.

0 views

Common causes

  • 1Paper debris on cutter rail.
  • 2Dull blade causing resistance.
  • 3Lack of lubrication.
  • 4Over-specification material cutting.

Solutions

Diagnóstico rápido

If the plotter halts exactly after printing and displays E019-0001, check if the blade is stuck halfway or if debris is clogging the rail.

Solución paso a paso

  1. Open cover to the front.
  2. Clear debris trapped in the cutter guide.
  3. Check cutter track for physical damage.
  4. Restart plotter after verifying free movement.

Prevención y mantenimiento

Clean the cutter area with a dry cloth. Do not cut adhesive or oversized materials, as these degrade the blade.

Cuándo llamar a un técnico

If the error returns after cleaning, the blade has likely reached its end of life and needs professional replacement.

Ficha técnica del equipo

  • Technology: Inkjet Plotter
  • Speed: 3.2 ppm (A1)
  • Connectivity: Wi-Fi, Ethernet
  • Consumible compatible: LUCIA TD Ink
  • Uso recomendado: Technical production & posters
  • Drivers / official firmware

Steps to follow

  1. 1

    Open cover

    Access the print head area.

  2. 2

    Clear debris

    Remove paper remnants from cutter rail.

  3. 3

    Check cutter

    Ensure rail is free of hardened grease.

  4. 4

    Restart plotter

    Power cycle to reset mechanism.

Frequently asked questions

The automatic cutter encountered resistance or stuck while attempting to cut.

Yes, if the cutter is stuck, it may crinkle documents.

Use genuine LUCIA TD cartridges to avoid sediment.

Use standard media and clean paper debris after jobs.