e015-0001imagePROGRAF TX-4100

Canon imagePROGRAF TX-4100 error E015-0001: Fix

The Canon imagePROGRAF TX-4100 error E015-0001 typically signifies an issue with the printer's ink sub-tank supply unit. This system is crucial for delivering a stable flow of ink to the print head. Why is my Canon TX-4100 showing error E015-0001? It usually suggests an ink pump or pressure sensor anomaly.

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Common causes

  • 1Malfunctioning ink supply pump.
  • 2Incorrectly seated ink cartridge.
  • 3Clogged sub-tank ink line.
  • 4Pressure sensor failure in the sub-tank system.

Solutions

Quick Diagnosis

When E015-0001 flags, the plotter stops all tasks. Check if you recently replaced any ink tanks and if they are correctly latched, as this is the most common cause.

Step-by-step Solution

  1. Ensure all ink tanks are fully seated in their designated slots.
  2. Inspect the print head carriage area for loose paper bits or obstacles.
  3. Turn off the plotter, wait 2 minutes, and power it back on to re-initialize the sub-tank pump.
  4. Allow the plotter time to complete any automatic ink priming routines after start-up.

Prevention and Maintenance

Always keep spare tanks ready. Avoid letting tanks run dry completely, as this can introduce air into the pump lines, triggering delivery failures.

When to Call a Technician

If the error persists after a hard power reset, the ink sub-tank assembly has likely experienced a pump or sensor failure and needs professional replacement.

Technical Data

  • Technology: Large-format inkjet
  • Performance: High-speed CAD/GIS
  • Connectivity: Wi-Fi, Ethernet
  • Consumables: LUCIA TD pigment inks
  • Usage: Technical/professional design
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Check ink tanks

    Ensure all ink tanks are correctly seated in their holders.

  2. 2

    Check carriage

    Look for paper debris preventing print head carriage movement.

  3. 3

    Restart system

    Power cycle the plotter via the main switch.

Frequently asked questions

This error points to a malfunction in the plotter's ink supply subsystem, specifically the sub-tank delivery mechanism.

No, you must pause operations to prevent incorrect ink pressure from potentially damaging the print head.

Only genuine LUCIA TD pigment inks provide the correct viscosity for the TX-4100 ink system.

Consistent usage and occasional printer-initiated head maintenance are key for system longevity.