e013-0000imageCLASS MF456dw

Canon imageCLASS MF456dw E013 error: Diagnostics

The Canon imageCLASS MF456dw error E013 warns of a potentially full waste toner container or an obstruction in the waste detection sensor. Since this machine utilizes an all-in-one cartridge design, the waste storage is generally integrated within the main toner cartridge. Below, we explain how to diagnose this error to maintain your printer's reliability.

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Common causes

  • 1Full waste container: The toner cartridge has reached its waste storage capacity.
  • 2Obstructed sensor: Fine toner dust blocking the optical path of the sensor.
  • 3Faulty optical sensor: Electronic failure in the sensor's emitter or receiver.
  • 4Third-party cartridge: Mismatch in waste storage design causing sensor trigger errors.

Solutions

Diagnóstico rápido

If the printer displays E013, the waste toner sensor is signaling that the container is full or obscured by fine dust. This is a critical status code; continuing to print risks spilling waste toner, which can damage the laser scanning unit and other delicate parts.

Solución paso a paso

  1. Inspect: Open the front door and pull out the toner cartridge.
  2. Check: Examine the area on the cartridge housing where it aligns with the printer's internal sensor.
  3. Clean: Using a clean swab, gently remove any dust or residue blocking the optical sensor lens inside the machine.
  4. Testing: Reinstall the cartridge; if the E013 code returns, the waste container is indeed full and must be replaced.

Prevención y mantenimiento

Never ignore E013, as leaking waste toner can cause expensive repair bills. Always have a spare 057 cartridge ready. Clean the internal bays whenever you change toners to ensure sensors remain clear of debris.

Cuándo llamar a un técnico

If replacing the cartridge doesn't resolve the E013, the waste toner sensor itself might be internally damaged. A professional technician will need to inspect the sensor board to determine if a replacement is necessary.

Ficha técnica del equipo

  • Technology: Monochrome Laser
  • Print speed: Up to 40 ppm
  • Connectivity: Wi-Fi, Ethernet, USB
  • Compatible supplies: Canon 057 / 057H series
  • Recommended use: Medium office environments
  • Maintenance: Bi-annual optical sensor cleaning
  • Official drivers / firmware

Steps to follow

  1. 1

    Remove toner

    Open the front cover and carefully remove the toner cartridge.

  2. 2

    Clean optical sensor

    Gently wipe the optical sensor area with a dry cotton swab to remove accumulated residue.

  3. 3

    Reinstall

    Reinsert the toner and check if the printer correctly detects the supply status.

Frequently asked questions

The E013 error indicates that the waste toner sensor has been triggered, signifying that the waste container is at its maximum capacity.

Sometimes it's just a sensor obstruction; if the cartridge still has life, cleaning the optical sensor can clear the error.

It uses the Canon 057 series. As an all-in-one cartridge, the waste container is built into the main toner unit.

Yes, wipe down internal dust during every cartridge change to prevent false readings in the optical sensors.