e01fi-6801

Fujitsu fi-6801 E01 error: How to fix

The Fujitsu fi-6801 E01 error is an alert code indicating a failure in the document input tray. This occurs when the paper sensor detects an inconsistency in sheet traction, causing the unit to halt. To resolve this, performing a deep cleaning of the paper path is essential for restoring functionality.

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Common causes

  • 1Residual paper jam in the main path.
  • 2Accumulation of dirt on the input optical sensor.
  • 3Premature wear of the feed roller tires.
  • 4Electronic failure in the motor control board.

Solutions

Quick Diagnosis

The E01 error manifests through a flashing front panel light and immediate stoppage of the drive motor. If the status LED stays solid amber, check if any paper debris is trapped near the separation rollers.

Step-by-Step Solution

  1. Power off: Disconnect the scanner from the power source for 60 seconds.
  2. Check rollers: Open the top cover and verify there are no paper scraps in the sensors.
  3. Clean sensors: Use a lint-free dry cloth to clean the optical sensors.
  4. Restart: Reconnect the unit and test with a single sheet of paper.

Prevention and Maintenance

Clean the rollers periodically using an approved rubber cleaner. Keep the surrounding area free of dust, as environmental particles can interfere with the optical sensor calibration.

When to Call a Technician

If the error persists after cleaning and the motor makes unusual mechanical noises, the position sensor might be physically damaged.

Equipment Datasheet

  • Technology: High-speed duplex scanning.
  • Speed: Up to 130 ppm.
  • Connectivity: USB 3.0 / SCSI.
  • Input capacity: 500 sheets.
  • Compatible consumables: Roller kit PA03575-K011.
  • Recommended usage: High-volume corporate environments.
  • Official drivers / firmware

Steps to follow

  1. 1

    Power off

    Disconnect the scanner from the power source for 60 seconds.

  2. 2

    Check rollers

    Open the top cover and verify there are no paper scraps in the sensors.

  3. 3

    Clean sensors

    Use a lint-free dry cloth to clean the optical sensors.

Frequently asked questions

Error E01 typically indicates a failure in the feeding motor or a physical paper jam.

It is a medium-level error; if it persists after cleaning, professional service might be needed.

This model uses roller replacement kits (fi-6801-BRK) which should be replaced based on usage cycles.

Monthly cleaning is recommended to prevent feeding errors and extend sensor lifespan.