e004imageCLASS D570i

Canon imageCLASS D570i error E004: Motor failure

The Canon imageCLASS D570i error E004 is a critical fault affecting the fuser unit. When the motor controlling the heating rollers does not rotate properly, the system halts the printer to prevent further damage. This code is an important technical notification.

0 views

Common causes

  • 1Main motor failure of the fuser unit.
  • 2Extreme wear of the fuser drive gears.
  • 3Faulty rotation sensor in the fuser unit.

Solutions

Diagnóstico rápido

If you hear a constant grinding noise before the error occurs, the fuser unit may be mechanically jammed, triggering the E004 alert.

Solución paso a paso

  1. Power off and fully disconnect the printer.
  2. Open the back cover to inspect the fuser unit.
  3. Check for any paper remnants jammed in the rollers.
  4. If no debris exists, attempt to restart by plugging into a different outlet.

Prevención y mantenimiento

Avoid using heavy-weight paper that can jam the fuser. Perform preventive cleaning of the paper path every six months.

Cuándo llamar a un técnico

The E004 error almost always requires replacement of the fuser unit or main motor by trained personnel.

Ficha técnica del equipo

  • Technology: Laser MFP.
  • Speed: Up to 28 ppm.
  • Connectivity: USB, Wi-Fi.
  • Capacity: 250 sheets.
  • Compatible supply: Canon 137 cartridge.
  • Use case: Small office.
  • Official drivers / firmware

Steps to follow

  1. 1

    Full power cycle

    Unplug the printer for 10 minutes to reset sensors.

  2. 2

    Check unit

    Check if the fuser unit rotates freely without obstruction.

Frequently asked questions

The E004 indicates a failure in the fuser motor rotation.

Yes, it is a critical hardware error usually requiring technical service.

It uses Canon 137 cartridges, which integrate drum and toner.

Keep the printer on a flat surface and ensure adequate ventilation.

Canon imageCLASS D570i error E004: Motor failure | Vimazdev