e002DL3850 III

Fujitsu DL3850 III error E002: Motor fault

The Fujitsu DL3850 III error E002 signifies a motor carriage or paper feed blockage. This occurs when the printer cannot reach its expected position due to mechanical resistance. To fix the Fujitsu DL3850 III error E002, clear any obstructions and verify the carriage moves freely.

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Common causes

  • 1Grime on shaft.
  • 2Paper clog.
  • 3Sensor dust.
  • 4Motor failure.

Solutions

Quick Diagnostics

When Fujitsu DL3850 III error E002 occurs, the printer stops during operation. Why does Fujitsu DL3850 III show error E002? Likely a stalled carriage.

Step-by-Step Solution

  1. Disconnect.
  2. Gently slide the carriage.
  3. Clean shafts.
  4. Power on.

Maintenance and Prevention

Lubricate guide shafts monthly.

When to Call a Technician

If the motor rattles and fails to move.

Technical Specifications

  • Technology: 24-wire Matrix
  • Consumable: Matrix Ribbon
  • Maintenance: Cleaning
  • Official Drivers

Steps to follow

  1. 1

    Free head

    Manually move the carriage to check for movement.

  2. 2

    Clean shafts

    Clean metal shafts of any dust.

  3. 3

    Restart

    Power cycle to rerun tests.

Frequently asked questions

The print head carriage or tractor motor is blocked.

Often yes, by removing debris and cleaning the shaft.

DL series matrix ribbon.

Regular lubrication and cleaning.