e002imageCLASS D570

Canon imageCLASS D570 error E002: Heating Failure

The Canon imageCLASS D570 error E002 is a system fault signaling that the fuser unit cannot warm up to the required printing temperature. This is fundamentally different from overheating; in this case, the Canon imageCLASS D570 error E002 indicates an open circuit or failed heating element in the fuser unit, preventing the machine from operating.

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Common causes

  • 1Burnt out fuser heating lamp.
  • 2Broken thermal fuse.
  • 3Disconnected or faulty temperature sensor.
  • 4Electronic board failure controlling the heater.

Solutions

Quick Diagnosis

If you see the E002 error, the printer's heating lamp is likely non-functional. Why does Canon D570 show error E002? Typically because the system registers zero heat development after the startup cycle.

Step-by-Step Solution

  1. Unplug the device from power.
  2. Let it sit for 15 minutes to clear circuit potential.
  3. Check the power source with another device to ensure the outlet is stable.
  4. Power on and monitor the startup; if E002 immediately returns, the internal heating lamp requires professional replacement.

Prevention and Maintenance

Use a surge protector. Power surges are the primary cause for early fuser lamp failures in laser printers.

When to Call a Technician

E002 is a component-level failure. If the error continues, call a service technician to replace the fuser assembly.

Equipment Technical Data

  • Technology: Monochrome Laser
  • Speed: 28 ppm
  • Connectivity: USB, Wi-Fi
  • Compatible Supply: Canon 128 Toner
  • Recommended Usage: Small Office
  • Manufacturer Support

Steps to follow

  1. 1

    Check connections

    Ensure the power cable is firmly connected to the wall socket.

  2. 2

    Power cycle

    Unplug the printer for 15 minutes to allow internal circuits to reset.

  3. 3

    Heat verification

    Power on and listen for startup cycles. If E002 persists, the fuser lamp is likely dead.

Frequently asked questions

It means the fuser unit fails to reach operational temperature, usually indicating the internal lamp has burnt out.

Fuser lamp or assembly replacement requires technical disassembly and is not recommended as a basic user fix.

Always use genuine Canon 128 toner to ensure proper heat-to-toner bonding.

Keep the printer connected to a surge-protected power strip to safeguard the fuser electronics.