e000-0000imageRUNNER ADVANCE C355i

Canon imageRUNNER ADVANCE C355i E000 Error: How to Fix

The canon imageRUNNER ADVANCE C355i error e000-0000 refers to a critical failure in the device's fixing assembly. This alert appears when the fuser unit fails to reach its operational temperature, triggering a safety shutdown. Often, this issue can be resolved with a basic power cycle, but persistent cases may indicate a need for hardware repair.

1 views

Common causes

  • 1Thermistor failure causing incorrect temperature readings.
  • 2Fuser lamp expiration due to reaching cycle limits.
  • 3Paper obstruction affecting heat transfer to the rollers.
  • 4Power surge damaging the main fuser control circuit.

Solutions

Diagnóstico rápido

The E000 error acts as a thermal safety monitor. If your printer attempts to initialize but stops immediately with this code, you are likely dealing with a sensor or lamp fault within the fixing unit.

Solución paso a paso

  1. Turn off the printer via the main power switch.
  2. Disconnect the power cord for at least 10 minutes to clear the thermal sensors.
  3. Check the internal fixing area for paper jams or obstructions.
  4. Plug directly into a wall outlet and reboot the device.

Prevención y mantenimiento

To keep your fixing unit in good condition, always use high-quality, supported paper stocks. Consistent use of genuine GPR-53 toner is recommended to prevent debris buildup. Ensure adequate space around the unit for ventilation.

Cuándo llamar a un técnico

If the error code recurs after a hard reset, it usually points to a damaged fuser lamp or failed thermistor, both of which require authorized service.

Ficha técnica del equipo

  • Technology: Color multifunction laser
  • Speed: Up to 36 ppm
  • Connectivity: Ethernet 10/100/1000Base-TX
  • Paper Capacity: 650 sheets standard
  • Consumibles: GPR-53 toner series
  • Recommended Use: Enterprise high-volume
  • Drivers / Official Firmware

Steps to follow

  1. 1

    Power cycle

    Turn off the main power switch and unplug the device for 10 minutes to allow the thermistor to reset.

  2. 2

    Visual Inspection

    Open the side cover and check for paper scraps or debris inside the fuser unit.

  3. 3

    Reboot

    Reconnect the power and turn the device back on to see if the error clears.

Frequently asked questions

This code points to a critical issue in the fixing unit, usually because the fuser fails to reach the required temperature during startup.

Yes, E000 is a hardware failure that prevents the printer from melting toner onto paper, requiring technical service if simple troubleshooting fails.

This model uses the GPR-53 toner series. Using genuine supplies is essential to prevent fuser damage.

Ensure the printer is in a well-ventilated area and avoid using incorrect paper types that could cause jams.

Canon imageRUNNER ADVANCE C355i E000 Error: How to Fix | Vimazdev