e-25fi-5221C

Fujitsu fi-5221C error E-25: Paper Jam Fix

The Fujitsu fi-5221C error E-25 is an indication of a paper jam within the scanning transport path. The scanner automatically stops the feed to prevent tearing the original document. Why does Fujitsu fi-5221C show error E-25? It is typically caused by torn or wrinkled originals, or leftover staples in the document set.

0 views

Common causes

  • 1Crumpled originals.
  • 2Unremoved staples or paper clips.
  • 3Worn-out transport rollers.
  • 4Improperly set guide width.

Solutions

Diagnóstico rápido

If the machine stops suddenly, E-25 confirms a transport issue. Why does Fujitsu fi-5221C show error E-25? Check the feed intake guides for misaligned paper.

Solución paso a paso

  1. Stop all scanning activity.
  2. Open the lid and carefully remove the trapped document.
  3. Inspect the rollers for any debris.
  4. Reload the documents once the path is clear.

Prevención y mantenimiento

Remove all staples and paper clips. Ensure your paper guide is snug against the side of the paper stack.

Cuándo llamar a un técnico

If the error occurs constantly even with pristine paper, the feed motor or internal sensors are likely wearing out.

Ficha técnica del equipo

  • Technology: Duplex scanner
  • Throughput: 25 ppm
  • Connectivity: USB/SCSI
  • Compatible consumables: Roller and pad kits
  • Recommended use: Document management
  • Official drivers / firmware

Steps to follow

  1. 1

    Open

    Open the access hatch.

  2. 2

    Clear

    Gently pull out the paper.

  3. 3

    Verify

    Check for any remnants inside.

Frequently asked questions

The document did not exit the paper path as expected.

Use the release lever to free the document gently.

Yes, crumpled or thin paper increases jam risk.

Wipe with a damp cloth every 10,000 pages.